Before you stay
Guests must be fully vaccinated and in good health to stay at Noosa Country Cat Hotel.
Proof of vaccination
Guests must be fully vaccinated (F3 as a minimum with vaccination certificate as proof showing most recent vaccination in the last 12 months and ideally not administered less than 2 weeks prior to stay) and in good health to stay at Noosa Country Cat Hotel.
If guests are showing any sign of illness they will not be permitted to stay.
A current vaccination certificate / copy of certificate is required, ideally at the time of making an online booking.
Note: if your cat is up to date with their vaccination (or awaiting their vet appointment for it) but you don’t have a copy of their certificate yet, choose ‘Tentative’ in the vaccination drop-down when you book and we’ll hold your suite. Any questions, contact us via email.
The vaccination certificate should show details of the vaccination administered, the date administered, your cat’s name, your own details, as well as the date the vaccination is due to be renewed again.
A Titer Test report from your vet showing high antibodies from within the last 12 months is also accepted.
We will still require a copy of the vaccination certificate to be shown prior to arrival.
Flea / tick / parasite treatment
All flea/tick treatments should be administered 1-2 weeks before guests arrive.
Please consult your Vet if you are unsure if your cat meets these requirements.
(If your cat is found to have ticks/fleas while staying with us, a cleaning/elimination fee will apply and we will request early departure of your cat).
We recommend and trust Bravecto Plus for cats, but suggest consult with your Vet for further guidance.
We stock the following cat food:
- Whiskas wet and dry food
- Friskies dry food
- Fancy Feast wet and dry food
- Felix wet food
- Fussy Cat wet, dry & raw food (excluding ‘Luxe’ range)
- Aldi Cachet wet and dry food
- Aldi Silversters Wet food
- Dine wet food
- Dine treats
- Temptation treats
- Greenies treats
- YumGuard treats
Anything not on this list will need to be supplied by you to last the duration of your cat’s stay.
Food Safety & Handling
To ensure the highest standards of food safety, we can only serve commercially prepared raw pet food that is clearly labelled for pet consumption and manufactured in accordance with Australian Standard AS 5812.
Recognised as Australia’s benchmark for the manufacture and labelling of pet food, AS 5812 was developed by Standards Australia with input from industry stakeholders, including the Pet Food Industry Association of Australia (PFIAA).
Pet food manufactured in accordance with AS 5812 is produced under recognised food safety and quality management systems, with documented manufacturing processes, ingredient traceability and routine quality testing to help ensure safety, consistency and quality.
As a pet boarding establishment responsible for the safe handling, storage and preparation of pet food, we are unable to prepare or serve raw meat intended for human consumption. Any raw diet provided for your cat must be commercially manufactured, clearly labelled for pet consumption and compliant with Australian Standard AS 5812. Alternatively, raw meat must have undergone heat treatment (cooking) before being served.
This policy helps protect the health and wellbeing of all cats in our care while ensuring safe food handling practices and compliance with recognised Australian standards.
Use of a litter tray and kitty litter
Cats who spray or are not familiar with using a litter tray / kitty litter will not be permitted entry to Noosa Country Cat Hotel. We are a small scale luxury hotel which is home based, we only accept domesticated cats who can maintain a level of domestic toileting habits for the health and hygiene of our guests, our home environment and ourselves.
Cats who stray / are allowed outside without supervision
It is a requirement of Noosa Council that cat owners prevent their animals from straying.
Straying cats pose a significant risk to wildlife and are at risk of injury or death from vehicles, disease and other animals. We need to know if your cat is allowed to stray before they are booked to stay as they may pose significant threat to other guests staying at Noosa Country Cat Hotel and ourselves with undetected illness, injury, fleas and ticks. (Straying is considered as being allowed outside unattended for any length of time)
If you allow your cat to stray we ask that you keep your cat strictly inside/contained in a catio when outdoors/only on a lead+harness for outside time for 7 days (1 week) prior to their stay at Noosa Country Cat Hotel. This inside time is critical prior to arrival and is our best way of protecting other guests and ourselves from illness from straying cats. It is also required in the case your cat has sustained any injuries or been affected by fleas and ticks whilst straying. Whilst this sounds harsh, please understand we take the health and safety of our guests extremely seriously.
Alternative solutions to allowing your cat to stray
For some creative ways to safely contain your cat while giving them a taste of the outdoors visit www.catnets.com.au
For further enrichment ideas and fabulous cat toys visit www.mademoggie.com.au and www.woodsforcats.com.au
Visit www.catharnessaustralia.com.au for an escape proof, well made cat harness and lead set for outdoor walking adventures
Inside cats require parasite prevention too, for wonderful flea/tick/parasite prevention check out www.bravecto.com.au
Can I BYO other items (and litter) from home?
In short, Yes… but keep them to a minimum, i.e. a small blanket, or a small toy. We have everything here to make your cat’s stay feel like home and truth is multiple different household items increases the risk of a biosecurity issue for our guests as well as our own home and family members (think mites, lice, ticks, fleas, spiders and nasties!)…
If we don’t stock the litter your cat uses we encourage you to BYO to ensure loo habits remain the same as home, but please be environmentally mindful, we discourage use of litters with silica, dust and toxins, we also discourage use of litter which tracks easily (small particles) which can turn a tidy hotel into a messy one, fast!
Getting ready for their stay?
Download The Calm Stay Guide: five of Amy's guides on settling in, car travel, choosing a suite and what to expect.
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By appointment · Mon–Fri 9:30–10:30am & 3:30–5:30pm · Sat 9–10am
Closed Sundays & QLD public holidays
582 Black Mountain Road, Black Mountain QLD 4563
8 minutes from Cooroy & Pomona