Guest Requirements

Vaccination:

Guests must be fully vaccinated (F3 as a minimum with vaccination certificate as proof showing most recent vaccination in the last 12 months and ideally not administered less than 2 weeks prior to stay) and in good health to stay at Noosa Country Cat Hotel. If guests are showing any sign of illness they will not be permitted to stay. A current vaccination certificate / copy of certificate is required at the time of making an online booking.

Note: if your cat is up to date with their vaccination (or awaiting their vet appointment for it) but you don’t have a copy of their certificate yet, please contact Amy on 0434 538 804 who will assist with the booking. We will still require a copy of the vaccination certificate to be shown prior to arrival. 

Flea / Tick / parasite treatment:

All flea/tick treatments should be administered 1-2 weeks before guests arrive. Please consult your Vet if you are unsure if your cat meets these requirements.

(If your cat is found to have ticks/fleas while staying with us, a $50 cleaning/elimination fee will apply)

We recommend and trust Bravecto Plus for cats, but suggest consult with your Vet for further guidance. 

Food Safety & Handling:

We can only serve packaged raw meat labelled for pet consumption which is compliant with Australian Standard AS5812, ensuring stringent requirements are met in the production of safe, quality, nutritionally adequate pet food products and is committed to upholding best-practice standards in pet food manufacturing. Pet food products which comply with AS5812 have implemented comprehensive food safety and quality management systems, this involves documentation of processes and procedures, procurement and traceability of ingredients and the maintenance of detailed production and distribution records. The AS5812 also ensures regular testing and validation of ingredients to verify safety and quality, meeting defined specifications, free from contaminants. To remain complaint with obligations as a pet boarding establishment responsible for the safe storage and preparation of pet foods we are unable to feed cats a raw diet which is not labelled for pet consumption or undergone a heat treatment (cooking)

Use of a litter tray and kitty litter:

Cats who spray or are not familiar with using a litter tray / kitty litter will not be permitted entry to Noosa Country Cat Hotel. We are a small scale luxury hotel which is home based, we only accept domesticated cats who can maintain a level of domestic toilet habits for the health and hygiene of our guests, our home environment and ourselves. 

Cats who stray / are allowed outside without supervision:

It is a requirement of Noosa Council that cat owners prevent their animals from straying. 

Straying cats pose a significant risk to wildlife and are at risk of injury or death from vehicles, disease and other animals. We need to know if your cat is allowed to stray before they are booked to stay as they may pose significant threat to other guests staying at Noosa Country Cat Hotel and ourselves with undetected illness, injury, fleas and ticks. (Straying is considered as being allowed outside unattended for any length of time)

If you allow your cat to stray we ask that you keep your cat strictly inside/contained in a catio when outdoors/only on a lead+harness for outside time for 7 days (1 week) prior to their stay at Noosa Country Cat Hotel. This inside time is critical prior to arrival and is our best way of protecting other guests and ourselves from illness from straying cats. It is also required in the case your cat has sustained any injuries or been affected by fleas and ticks whilst straying. Whilst this sounds harsh, please understand we take the health and safety of our guests extremely seriously. 

Alternative solutions to allowing your cat to stray:

For some creative ways to safely contain your cat while giving them a taste of the outdoors visit www.catnets.com.au

For further enrichment ideas and fabulous cat toys visit www.mademoggie.com.au and www.woodsforcats.com.au

Visit www.catharnessaustralia.com.au for an escape proof, well made cat harness and lead set for outdoor walking adventures

Inside cats require parasite prevention too, for wonderful flea/tick/parasite prevention check out www.bravecto.com.au