PRICING EXPLAINED

The specifics:

We are closed on Saturday afternoons, Sundays and QLD Public Holidays for arrivals and departures

Christmas and Easter

We do not charge extra for Public Holidays or high season however we have a 7 day minimum charge between December 1 and January 5 and are closed for arrivals and departures on Christmas Eve, Christmas Day, Boxing Day and New Year Public Holiday dates as well as Saturday afternoons and Sundays. We kindly ask that you plan your holidays around these dates.  We can promise the same meticulous loving care is provided to guests during these times while we still work around the clock.

Check in

Daily fees are calculated from the day/date of check-in regardless of time of arrival.  Our arrival and departure times are treated as appointments so as the least disruption possible is encountered by fellow guests of Noosa Country Cat Hotel, also to ensure a smooth, peaceful arrival or departure.

Check out

Daily fees are calculated to (and include) the day/date of check-out regardless of time of departure. It is important to understand we have a duty of care to each guest and that care does not stop until a guest is back in the arms of their owner.  It is also important to understand the thorough cleaning processes required after a guest departs, deeming their suite unusable for the remainder of that day to allow zoological cleaning products to work their magic.

It is also important to stick to your chosen departure time as this may be around fellow guest feed/medication/behavioural needs.

Inclusions:

All fees include wet and dry food plus treats (supermarket brands including Whiskas, Purina, Fussy Cat, Dine, Optimum, Fancy Feast, Applaws, Crave and Nood plus Huds and Toke brand treats including dehydrated fish, chicken bites and mussels).  Anything vet specific such as Royal Canin, Hills, Ziwi Peak etc, or packaged pet branded raw/cooked meat and sardines will need to be supplied by you. 

We don't offer discounts for food supplied by you - a lot of the time storage and preparation of self-supplied foods can involve more specific food handling techniques than the foods on offer, however we are very happy to feed guests what their families provide. Please note that we can however only serve raw meat in accordance with AS5812 which is packaged and labelled for pet consumption, or has undergone a heat treatment to reduce/remove bacterial contamination (cooked).

We also supply all machine washable bedding, blankets, high-end toys, harnesses and lead walks, stainless and ceramic feed and water bowls, water fountains, kitty litter and litter trays. 

Optional Extras:

Designated meeting place pick up and drop off: This is a complementary service while Black Mountain Road Landslide is being fixed.  Our designated meeting spots are at Federal State School - 40 Middle Creek Rd, Federal and Pomona  - Stan Topper Park car park off Hospital Street, Pomoma. Pick-up and drop-off are at designated times of a morning or afternoon (usually 9:00am or 3pm). Please contact Amy about this.

Noosa Country Cat Hotel will calculate fees and send all required information once your booking has been made - head to our 'Make a booking' page to do this.

Fees are due two weeks prior to arrival and can be paid by EFT/Bank Transfer or online card facility. Please note a 20% non-refundable deposit is due upon booking to secure the booking. Bookings will be automatically cancelled if the deposit is not received on the due date specified on the invoice